Last updated: 29 October 2026
Who we are
This website is operated by Worldwide Solutions Group Ltd, a private limited company registered in England and Wales under company number 13593353, with its registered office at 960 Capability Green, Luton, LU1 3PE (“WWSG”, “we”, “us” or “our”). We are the data controller for the personal information described in this policy.
If you have any questions about this policy or how we use your information, contact us at info@wwsg.co.uk, call 0330 088 1505 or write to us at the address above.
Information we collect
- Enquiries: when you use our contact form, email or call us, we collect your name, email address, phone number, company name, the service you are interested in and the details of your enquiry.
- Job applications: if you apply for a role, we collect the information in your application, such as your contact details, CV, work history, right to work information and references. For some roles, such as airport positions, we also process the information needed for security vetting and airport ID pass applications.
- Website usage: when you visit our website we collect technical information such as your IP address, browser and device type, the pages you visit and how you arrived at the site, using cookies and similar technologies (see Cookies below).
How we use your information
- To respond to enquiries and prepare quotes and proposals.
- To deliver services to our clients and manage our business relationships.
- To assess job applications, carry out right to work and vetting checks, and manage recruitment.
- To understand how visitors use our website and improve it.
- To meet our legal and regulatory obligations.
Our lawful bases
Under UK data protection law (the UK GDPR and the Data Protection Act 2018), we rely on the following lawful bases: legitimate interests (responding to enquiries, running and improving our business and website), contract (taking steps at your request before entering into a contract, and performing contracts), legal obligation (for example, right to work checks and record keeping) and, for analytics cookies, the statistics exemption described under Cookies below.
Who we share your information with
We do not sell your personal information. We share it only where needed with trusted service providers who help us run our business, such as website hosting, email and IT providers, analytics providers (including Google) and, for recruitment, vetting and background check providers and the relevant airport authorities. These providers may only use your information on our instructions. We may also share information where required by law or to protect our legal rights.
International transfers
Some of our service providers may process data outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement.
How long we keep your information
We keep personal information only for as long as it is needed for the purposes described above, including to meet any legal, accounting or reporting requirements. When it is no longer needed, we securely delete or anonymise it.
Cookies
Our website uses a small number of cookies. Some are strictly necessary for the site to work. We also use Google Analytics cookies, which collect statistics about how visitors use the site, such as the pages viewed, how long visitors stay and how they arrived, so that we can improve it. We do not use advertising or cross-site tracking cookies.
Under the Privacy and Electronic Communications Regulations, as amended by the Data (Use and Access) Act 2025, we may set analytics cookies used only to collect statistics and improve our website without asking for consent, provided we tell you about them and you can object. The statistics are shared only with Google, which provides the analytics service to us.
How to object: you can stop Google Analytics from collecting data about your visits at any time, free of charge, by installing the Google Analytics Opt-out Browser Add-on, or by blocking or deleting cookies in your browser settings. You can also email info@wwsg.co.uk with any questions.
Your rights
You have the right to access the personal information we hold about you, to ask us to correct or delete it, to restrict or object to how we use it, to data portability, and to withdraw consent where we rely on it. To exercise any of these rights, contact us at info@wwsg.co.uk. We will respond within one month.
Complaints
If you are unhappy with how we have handled your information, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page. See also our Terms and Conditions.