UK Facilities Management Company for Airports, Retail and Workplaces
Worldwide Solutions Group (WWSG) is a soft facilities management company based in Luton. We provide cleaning, housekeeping, car park management, food and beverage, front of house and specialist airport and retail staff, helping terminals, stores, hotels and offices across the UK run smoothly every day.
Our Business Partners Include
Accredited and Certified to UK Standards
Our teams work to recognised UK standards for quality, safety, environmental care and data security, so you can outsource with confidence.
- CSSA MemberCleaning and Support Services Association
- SafeContractor ApprovedHealth and safety accreditation
- Constructionline GoldSupply chain pre-qualification
- ISO 9001Quality management
- ISO 14001Environmental management
- ISO 45001Occupational health and safety
- ISO 27001Information security management
The Mission: Total Operational Integrity
From global aviation hubs to corporate landmarks, we provide the elite infrastructure support that keeps your world moving.
Worldwide Solutions Group Ltd delivers mission critical facilities management for organizations that cannot afford to pause. We combine airtight safety standards with a human centric approach to keep your most vital assets airports, HQs, and infrastructure performing at their peak.
No downtime. No excuses. Just operational excellence delivered.
Our Facilities Management Services
Our soft facilities management services cover the people-led work that keeps a site clean, safe and welcoming. Choose a single service or combine several under one account team.
Cleaning Services
Our professional cleaning services ensure hygienic, safe, and well-maintained environments for commercial and industrial spaces. We focus on delivering consistent cleanliness standards using trained staff and modern cleaning practices. Our solutions are flexible and designed to suit different facility requirements.
Housekeeping Services
Our housekeeping services are designed to maintain clean, organised, and welcoming spaces for employees and visitors. We ensure daily upkeep, attention to detail, and high service standards across all types of facilities. Every service is delivered with reliability and professionalism.
Car Park Management Services
Our car park management services focus on safety, smooth traffic flow, and efficient space utilisation. We help businesses manage parking areas effectively with structured operations and monitoring support. This ensures a better experience for both staff and visitors.
Aviation Services
Our aviation services provide essential ground and facility support to ensure smooth airport operations. We assist in maintaining safety, efficiency, and operational readiness within aviation environments. Our trained teams deliver dependable support tailored to industry requirements.
Food & Beverage Services
Our food and beverage services support facilities with high-quality catering and hospitality solutions. We focus on hygiene, timely service, and customer satisfaction across corporate and commercial environments. Each service is designed to enhance the overall facility experience.
Why Choose Our Facilities Management Company
Choosing a facilities management company is really choosing the people who will represent your business every day. WWSG focuses on soft services, where reliability, presentation and customer care matter most, and supports clients in some of the most demanding environments in the UK, including busy airports.
- People-first delivery: trained, vetted teams who are briefed on your site, brand and standards.
- Airport-ready: experience of airside working, ID pass vetting and peak season scaling at London Luton and London Stansted.
- Flexible scale: single-site support or multi-service contracts, with cover for peaks and absence.
- Health, safety and compliance: risk-assessed tasks, COSHH controls and a strong risk, compliance and training culture.
- One point of contact: a single account team for cleaning, front of house, car parks and staffing.
Airport, Retail and Front of House Staffing
Alongside core facilities services, WWSG supplies trained customer-facing and operational staff for airports, duty-free and travel retail, hospitality venues and corporate buildings. Every role is backed by recruitment, vetting, training and on-site supervision.
- Customer service assistants for terminals, queues and passenger assistance
- Front of house support and reception teams
- Sales associates for duty-free and travel retail
- Cashiers for retail, airport and hospitality tills
- Beauty advisors, wine specialists and liquor brand ambassadors for premium retail
- Stock operations and operations support behind the scenes
Read why airports outsource ground and retail staffing and how to scale staffing for peak travel season.
Facilities Management Solutions for Every Industry
Every sector needs a different mix of services, hours and people, so we tailor each contract to how your site actually operates.
- Airports and aviation: terminal cleaning, passenger assistance, car parks and airside support through our aviation services.
- Duty-free and travel retail: sales, cashier, beauty and stock teams who understand fast-paced airport trading.
- Hotels and hospitality: housekeeping, food and beverage and front of house teams.
- Corporate offices and business parks: commercial cleaning, reception and car park management.
- Retail parks and warehouses: cleaning, car park attendants and stock operations.
What Soft Facilities Management Covers
Facilities management is usually split into hard FM, which covers building fabric and systems such as heating, electrics and lifts, and soft FM, which covers the people-led services that make a building clean, safe and welcoming. WWSG specialises in soft facilities management:
- Cleaning, washroom hygiene and housekeeping
- Front of house, reception and customer service
- Car park management and traffic marshalling
- Food and beverage and hospitality support
- Retail, stock and operational staffing
- Risk, compliance and training support
Planning a change? These guides explain the essentials:
Our Locations
From our head office at Capability Green in Luton, we support clients at key locations across the UK, including London Luton and London Stansted airports.
Tired of Operational Headaches?
Guarantee Uptime, Demand Performance.
Stop settling for reactive, costly maintenance. We provide integrated solutions built on a foundation of 24/7 compliance and guaranteed delivery. It is time to eliminate facility friction and refocus on your core business growth.
What Our Clients Say
Simon Lord
Security Resource and Acquisition Manager
London Luton Airport
Peak Season Success at London Luton Airport
As year on year passenger numbers at London Luton Airport (LLA) continue to grow, the challenge of maintaining strong operational performance will always be a key priority. Having the agility to efficiently and effectively scale operations to meet demand is vitally important in a busy and high-pressure operational environment, and LLA’s agreement with WWSG provides our security team with the benefit of strong and seamless as they work hard to deliver a consistently simple and friendly passenger experience to all those who travel through the airport.
Frequently Asked Questions
What does a facilities management company do?
A facilities management company looks after the services that keep a building or site running, so you can focus on your core business. WWSG specialises in soft facilities management: cleaning, housekeeping, car park management, front of house and specialist staffing.
What is the difference between hard and soft FM?
Hard FM covers building fabric and systems such as heating, electrics and lifts. Soft FM covers people-led services such as cleaning, reception and car parking. Read our hard FM vs soft FM guide.
Do you work at airports?
Yes. We supply staff and support services in airport environments, including London Luton and London Stansted, and our teams complete airport ID vetting for airside roles.
Which areas do you cover?
Our head office is at Capability Green in Luton, and we support clients across the UK.
Can you take over from our current provider?
Yes. We plan mobilisation with you, including any staff who transfer under TUPE. See our FM contract mobilisation checklist.
How do I get a quote?
Contact our team with your site details and requirements. We will arrange a call or site visit and send a tailored proposal.
